Terms of Service for DUTCHTURK BANK
Effective Date: January 22, 2025
Last Updated: January 22, 2025
1. Introduction
Welcome to DUTCHTURK BANK. These Terms of Service (“Terms”) govern your access to and use of our banking services, website, and related platforms. By using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
2. Definitions
– “Bank” refers to DUTCHTURK BANK, including its subsidiaries and affiliates.
– “Customer” refers to any individual or business entity using our banking services.
– “Website” refers to https://www.dutchturkbank.com.
– “Services” include personal banking, business banking, investment solutions, and other financial services offered by the bank.
3. Eligibility
To use our services, you must:
– Be at least 18 years old or meet the legal age requirement in your jurisdiction.
– Provide accurate and verifiable personal or business information.
– Not be engaged in activities prohibited by law or these Terms.
4. Account Registration and Security
– Customers are responsible for maintaining the confidentiality of their account credentials.
– The bank reserves the right to verify identity and request additional documents for compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
– Unauthorized access or fraudulent activity may lead to account suspension or termination.
5. Banking Services
– Deposits & Withdrawals: Funds deposited with the bank are subject to verification and applicable banking laws.
– Loans & Credit: Credit facilities are subject to approval and risk assessment. Interest rates, fees, and repayment terms are disclosed in loan agreements.
– Online & Mobile Banking: Customers must use secure connections to access banking services. The bank is not responsible for security breaches caused by third-party networks.
6. Fees and Charges
– Customers agree to pay applicable fees for banking services, including transaction fees, account maintenance fees, and international transfer charges.
– Fee structures are outlined on the bank’s website and are subject to periodic updates.
7. Prohibited Activities
Customers are prohibited from using banking services for:
– Money laundering, terrorism financing, or other illicit activities.
– Fraudulent transactions or misrepresentation of financial information.
– Violating sanctions or engaging in high-risk financial activities without disclosure.
8. Compliance with Regulations
– DUTCHTURK BANK operates in compliance with international banking regulations, including AML, KYC, and GDPR (for EU customers).
– Customers agree to provide necessary documentation upon request to ensure compliance.
9. Liability and Disclaimers
– The bank is not liable for losses due to customer negligence, unauthorized access, or third-party service disruptions.
– Banking services are provided on an “as is” basis, without guarantees of uninterrupted access.
10. Dispute Resolution
– Any disputes arising from banking services shall be resolved through mediation or arbitration, as per applicable banking laws.
– Customers may submit complaints via official bank channels for review.
– Legal proceedings, if necessary, shall be conducted in accordance with the jurisdiction of The Netherlands.
11. Amendments to Terms
– The bank reserves the right to modify these Terms at any time. Updated Terms will be posted on the website and communicated to customers where necessary.
– Continued use of services after updates signifies agreement to the modified Terms.
12. Contact Information
For inquiries or support, please use our contact form. Our support team is ready to assist you.
Address: Hoenderkamp 20, 7812 VZ Emmen, The Netherlands.
By using DUTCHTURK BANK’s services, you acknowledge that you have read, understood, and agreed to these Terms.